Introduction
Society, culture, and systems factors permeate individuals’ lived experiences. Federal, state, and local policies, public and private payer policies, regulatory requirements, and practice guidelines released by leading associations strongly influence organizational decisions. Thus, strategies for burnout and moral injury must include actions at these environmental levels.
This section focuses on strategies for federal, state, and local governments. Government policies and programs can create incentives and/or requirements to prioritize and address burnout and moral injury among the health and public safety workforce.
Relational Strategies
Relational breakdown is core to the experience of burnout and moral injury. Establishing trust provides an essential base from which to address the relational factors of burnout and moral injury. Building trust requires strategies to engage and protect workers and learners, support and develop leadership, establish shared governance structures, align values, address inequities, and establish measurement and accountability for well-being. Explore strategies:
Operational Strategies
A number of factors contributing to operational breakdown have been shown to drive burnout and moral injury. Resolving these operational factors will involve utilizing the relational strategies above to engage workers in designing changes to workflows to reduce operational inefficiencies, creating safe staffing, ensuring fair and meaningful recognition and rewards, and providing appropriate resources for workers to effectively address their mental health and stress/trauma. Explore strategies:
