Introduction
Strategies to improve the well-being of the health and public safety workforce must address the full range of relational and operational drivers of burnout and moral injury. The following strategies have been identified to help leaders – from C-suite to Dean's offices to supervisors – and frontline workers and learners address burnout and moral injury in hospitals, primary care, pharmacies, mental health centers, nursing homes, and other health and healthcare organizations.
Relational Strategies
Relational breakdown is core to the experience of burnout and moral injury. Establishing trust provides an essential base from which to address the relational factors of burnout and moral injury. Building trust requires strategies to engage and protect workers and learners, support and develop leadership, establish shared governance structures, align values, address inequities, and establish measurement and accountability for well-being. Explore strategies:
Operational Strategies
A number of factors contributing to operational breakdown have been shown to drive burnout and moral injury. Resolving these operational factors will involve utilizing the relational strategies above to engage workers in designing changes to workflows to reduce operational inefficiencies, creating safe staffing, ensuring fair and meaningful recognition and rewards, and providing appropriate resources for workers to effectively address their mental health and stress/trauma. Explore strategies:
