Amid today's workforce challenges, hospitals and health systems must have a continued focus on improving engagement and retention of employees. It's that focus that led Children's Healthcare of Atlanta to pilot a new "Adopt-A-Team" program, pairing support center departments with clinical teams to offer encouragement and to show appreciation for their work.

In recent months, the pilot has proved to be successful, boosting morale among teams and strengthening connections across the health system, Linda Matzigkeit, chief administrative officer, told Becker's.