Beyond impacting the health and wellbeing of physicians themselves, their burnout can negatively affect patients’ ability to navigate their health care journey. Overall, physicians are experiencing symptoms of stress and burnout at an alarming rate, with nearly two thirds of respondents to a recent survey reporting signs of burnout. This burnout can create a ripple effect across practices when it leads to less empathetic patient encounters, rushed appointments and increased wait times. All of these factors can leave patients feeling discouraged and hesitant to seek care when needed. Implementing the right practice technology can not only mitigate these effects, it can also enable patients to take charge of their own care experience.